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Quick start
Three steps and you are learning.
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Pick your accent
Choose Northern or Southern Vietnamese. You can switch any time.
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Do a five-minute lesson
Listen, choose, type and fix your tones. Mistakes are part of it.
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Set a daily goal
Pick a goal that feels easy, then come back tomorrow.
Frequently asked questions
Getting started
What is Puchi?
Puchi is a Vietnamese learning app for English speakers. It teaches Vietnamese the way it is really spoken, with short daily lessons, tones from day one, the right way to address people, and stories about a Vietnamese family, in either a Northern or a Southern accent.
Which devices does Puchi support?
Puchi is being built for iOS, Android and the web. See the home page for the latest availability.
Is Puchi free?
Puchi is free to start. The free plan has some daily limits, and Premium removes them. There is no in-app payment yet; Premium is unlocked with a gift code.
Do I need an account to use Puchi?
No. You can start as a guest straight away. Create an account when you want to keep your progress and use it on more than one device; your guest progress is carried over.
How much should I study each day?
A short session is enough. Lessons are designed to take about five minutes, and you choose a daily goal that feels easy to keep.
Learning
How do I choose between the Northern and the Southern accent?
You choose when you first open the app, and you can change it at any time in Settings. Every word and sentence is recorded in both accents, and the two are never mixed in the same lesson.
Why are some words different in the Northern and Southern accent?
Vietnamese has regional vocabulary as well as regional sounds. For example, father is bố in the north and ba in the south, and spoon is thìa or muỗng. Puchi shows the variant for your chosen accent and labels it clearly.
Can I hear a sentence more slowly?
Yes. Sentences come with a slowed-down recording as well as the normal-speed one, so you can hear every tone clearly.
What does “Right word, different tone” mean?
In Vietnamese the tone is part of the word, so ma, má, mà, mả, mã and mạ are six different words. When you give the right word with the wrong tone, Puchi tells you and lets you hear both side by side.
What are XP, streaks and the daily goal?
XP is a score you earn for finishing lessons. A streak counts the days in a row you practise. The daily goal is how much you want to do each day. Puchi has no hearts or lives, so a slip never blocks you.
What happens if I miss a day?
Your streak starts again, but you never lose lessons or progress. Come back whenever you like.
How does review work?
Words you have learned come back at spaced intervals, just before you would forget them. A short review session keeps them fresh.
Does Puchi work offline?
Lessons you have already loaded keep working without a connection, and your progress is saved on your device and synced when you are back online.
Account and sign-in
How does sign-in work?
Puchi has no passwords. You can sign in with a one-time code we send to your email address, or with a social account such as Google, where that option is offered.
How do I keep my progress on another device?
Sign in with the same email or social account on the new device. If you started as a guest, register first so your guest progress is attached to your account.
I did not receive my sign-in code. What should I do?
Wait a minute, then check your spam or promotions folder and make sure the email address is spelled correctly. If it still has not arrived, request a new code; only the newest code works.
How do I change the daily goal or reminders?
In Settings you can set your daily goal, your time zone and whether Puchi reminds you to practise. Reminders are push notifications and are only sent if you allow them on your device.
How do I delete my account and my data?
Email privacy@puchi.io.vn from the address on your account and ask us to delete it. We delete your account and learning data as described in the Privacy policy. A delete option inside the app is planned.
Privacy and data
What data does Puchi collect?
Your email address or sign-in details, your learning progress and settings, basic device information, and technical logs from our servers. The Privacy policy lists everything and explains why.
Does Puchi record my voice?
No. Puchi does not record your voice or ask for microphone access.
Are the voices real people?
No. The Vietnamese voices are generated with text-to-speech and reviewed before release. We say so openly and credit the tools on the Attribution page.
Report a problem
I found a mistake in a lesson or an audio clip. What should I do?
Thank you. Please tell us at support@puchi.io.vn with the lesson name and what sounded or read wrong. Corrections from native speakers are especially welcome.
How do I report a bug?
Email support@puchi.io.vn with your device and operating system, the app version, what you did and what happened. A screenshot helps.
Quick fixes
Try these first — they solve most problems.
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No sound
- Check the volume and the silent switch on your device.
- Try headphones or another speaker.
- Update Puchi and reopen it.
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Progress not syncing
- Make sure you are connected to the internet.
- Sign in to the same account on both devices.
- Keep the app open for a moment so it can sync.
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Sign-in code missing
- Check spam and promotions folders.
- Confirm the email address is spelled correctly.
- Request a new code and use the newest one.
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App feels stuck
- Close the app completely and reopen it.
- Update to the latest version.
- Restart your device if it still happens.
Still stuck?
Write to us and we will read it.
Email
support@puchi.io.vn
Helpful to include
- Your device and operating system
- The app version
- What you did, and what happened
- A screenshot, if you can
Never send passwords, payment details or a full gift code in public. Puchi will never ask for them.